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Agentic AI Development

Autonomous AI agents that plan, use tools, and complete multi-step tasks — not just single-shot chatbot replies.

Beyond a standard AI integration, agentic systems can break a goal into steps, call your internal APIs and tools, retrieve the right context via RAG, and hand off to a human when a decision genuinely needs one. We design these with the same production discipline as the rest of our work: evaluation harnesses, cost controls, and clear guardrails, not an open-ended agent making unsupervised decisions.

What's included

  • Multi-step autonomous agent workflows
  • Tool-calling & API integration for agents
  • Retrieval-augmented generation (RAG) & semantic search
  • Human-in-the-loop handoff for high-stakes decisions
  • Agent evaluation, monitoring & cost controls

Technologies we use

Anthropic Claude / OpenAI APIs LangChain / LangGraph Python / FastAPI PostgreSQL + pgvector Redis

Business benefits

  • Agents complete multi-step work end-to-end instead of just answering one question at a time
  • Built-in evaluation and cost monitoring means the agent's behaviour and spend stay visible, not a black box
  • Human-in-the-loop handoff keeps genuinely high-stakes decisions with a person, not an unsupervised model

Example use cases

An agent that triages, researches and drafts a response to inbound support or sales enquiries
Automating a multi-step internal workflow that currently requires a person to manually check several systems
A research or data-gathering agent that compiles information from multiple internal and external sources
An agent that monitors a process and only escalates to a human when it hits a genuine edge case