1. Introduction

Dev Hub Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website devhubsol.com and use our software development and IT services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request a quote for our services
• Subscribe to our newsletter
• Engage with our customer support
• Enter into a service agreement with us

This information may include:

• Name and contact details (email, phone number, address)
• Company information and job title
• Project requirements and specifications
• Payment and billing information
• Communication preferences

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide custom software development, web development, and IT consulting services
• Communication: To respond to inquiries, provide quotes, and maintain client relationships
• Project Management: To plan, execute, and deliver software projects according to specifications
• Business Operations: To process payments, maintain records, and improve our services
• Marketing: To send relevant updates about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our business interests

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract: To perform our services and fulfill contractual obligations
• Legitimate Interest: To operate our business, improve services, and maintain client relationships
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Trusted third-party vendors who assist in service delivery (hosting, payment processing, analytics)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Client Projects: With your explicit consent for collaborative development projects

All third parties are bound by confidentiality agreements and data protection requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records (typically 7 years for financial records)

We regularly review and securely delete information that is no longer needed.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your information
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at info@devhubsol.com. We will respond within one month.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze website performance
• Personalize your experience
• Provide relevant content

You can manage cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.

10. International Transfers

We primarily process data within the UK. If we transfer data internationally, we ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Other approved transfer mechanisms

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting updates on our website
• Sending email notifications to registered users
• Updating the "Last updated" date

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.