1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Dev Hub Solutions ("Company," "we," "our," or "us"), a software development company registered in the United Kingdom.

By accessing our website, engaging our services, or entering into a service agreement, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

Dev Hub Solutions provides comprehensive IT and software development services, including but not limited to:

• Custom Software Development: Web applications, mobile apps, desktop software
• Web Development: Responsive websites, e-commerce platforms, content management systems
• IT Consulting: Technology strategy, system architecture, digital transformation
• Maintenance & Support: Ongoing technical support, updates, and system maintenance
• Digital Marketing: SEO optimization, digital strategy consulting
• Cloud Solutions: Cloud migration, hosting, and infrastructure management

Specific service details, deliverables, timelines, and pricing are outlined in individual project agreements or statements of work.

3. Service Agreement and Project Scope

Project Initiation

All projects begin with a detailed consultation to understand your requirements. We provide:

• Comprehensive project proposal
• Detailed scope of work
• Timeline and milestones
• Fixed or estimated pricing
• Terms and conditions specific to your project

Scope Changes

Any changes to the agreed project scope must be documented and approved in writing. Additional work may result in adjusted timelines and costs.

4. Payment Terms

Pricing and Invoicing

• Project costs are outlined in the service agreement
• Payment schedules vary by project size and duration
• Invoices are typically issued at project milestones
• Payment terms are generally 14-30 days from invoice date

Payment Methods

We accept payments via bank transfer, credit/debit cards, and other agreed methods. All prices are in GBP unless otherwise specified.

Late Payments

Late payments may incur interest charges and may result in suspension of services until payment is received.

5. Client Responsibilities

To ensure successful project delivery, clients are responsible for:

• Timely Communication: Responding to requests for information and feedback
• Content Provision: Supplying necessary content, images, and materials
• Access and Credentials: Providing required system access and login credentials
• Decision Making: Making timely decisions on design and functionality choices
• Testing and Approval: Reviewing and approving deliverables within agreed timeframes
• Legal Compliance: Ensuring all provided content complies with applicable laws

6. Intellectual Property Rights

Client-Owned Content

You retain ownership of all content, data, and materials provided to us. You grant us a license to use these materials solely for project delivery.

Developed Solutions

Upon full payment, you receive ownership of custom-developed solutions, excluding:

• Third-party software and licenses
• Our proprietary frameworks and tools
• Open-source components (subject to their respective licenses)

Our Intellectual Property

We retain ownership of our methodologies, frameworks, and pre-existing intellectual property used in service delivery.

7. Confidentiality

We maintain strict confidentiality regarding:

• Your business information and trade secrets
• Project details and specifications
• Technical implementations and solutions
• Any information marked as confidential

We may use non-confidential project information for portfolio purposes with your consent.

8. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards.

Software Warranty

We provide a warranty period (typically 30-90 days) for bug fixes and corrections to delivered software, excluding:

• Issues caused by third-party software updates
• Problems resulting from unauthorized modifications
• Hardware or infrastructure failures
• User error or misuse

Disclaimer

Except as expressly stated, all services are provided "as is" without warranties of any kind, express or implied.

9. Limitation of Liability

Our liability is limited to the total amount paid for the specific service that gave rise to the claim. We are not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Third-party claims or actions
• Force majeure events beyond our control

This limitation applies to the fullest extent permitted by UK law.

10. Data Protection and Privacy

We process personal data in accordance with UK GDPR and our Privacy Policy. By using our services, you acknowledge that we may process personal data as necessary for service delivery.

For detailed information about data processing, please review our Privacy Policy.

11. Termination

Termination by Client

You may terminate services with written notice. You remain liable for work completed and expenses incurred up to the termination date.

Termination by Company

We may terminate services for:

• Non-payment of invoices
• Breach of these Terms
• Unreasonable or abusive behavior
• Illegal or unethical requests

Effect of Termination

Upon termination, we will deliver completed work and return client materials. Outstanding payments become immediately due.

12. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other force majeure events.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

We encourage resolving disputes through direct communication. If necessary, disputes may be resolved through:

• Mediation through a mutually agreed mediator
• Arbitration under UK arbitration rules
• Court proceedings as a last resort

15. Amendments and Updates

We may update these Terms periodically. Significant changes will be communicated via:

• Email notification to active clients
• Website announcements
• Updated "Last modified" date

Continued use of our services constitutes acceptance of updated Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms or our services, contact us: